Toyota Kirloskar Motor (TKM) has introduced “T CARE,” an innovative initiative designed to enhance customer ownership experiences across India. This comprehensive program bundles multiple services under one brand, reflecting Toyota’s commitment to superior quality and customer care.
T CARE features a range of offerings, including T DELIVER for secure car delivery, T GLOSS for expert car detailing, and T ASSIST providing 24/7 roadside support for five years. Customers can also benefit from T SECURE’s extended warranties, T SMILE’s customizable maintenance packages, and T CHOICE’s diverse service parts options. Additional services include T INSPECT for used car inspections and T SPARSH, which supports rural areas with complete vehicle assistance.
Mr. Sabari Manohar, Vice President of Sales, Service, and Used Car Business at Toyota Kirloskar Motor, highlighted that T CARE aims to deepen customer relationships by offering seamless and personalized support throughout the ownership journey. With a robust network of 685 touchpoints and 360 T SPARSH outlets, Toyota is poised to deliver exceptional service nationwide.In Shillong, T CARE is expected to significantly enhance the customer experience by providing tailored services and efficient support, catering to the specific needs of the local market and reinforcing Toyota’s commitment to regional customer satisfaction.
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