Tata Motors’ Guwahati Warehouse pioneers service innovation

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Tata Motors has launched a groundbreaking addition to its infrastructure – a cutting-edge spare parts warehouse in Guwahati, marking a significant leap forward in logistics efficiency and customer service in the North East.Covering an expansive area of 1 lakh square feet, this digitalized facility stands as a pioneering endeavor, housing a comprehensive inventory of Tata Genuine spare parts catering to the entire commercial vehicle spectrum. With this strategic move, Tata Motors aims to streamline its supply chain, ensuring swift access to critical components and minimizing downtime for vehicle owners across the region.

Equipped with top-tier infrastructure and advanced safety protocols, the warehouse boasts state-of-the-art storage systems, including gravity spiral and vertical reciprocating conveyors, designed to optimize storage space and enhance operational efficiency.

Partnering with Delhivery, a renowned logistics solutions provider, Tata Motors leverages cutting-edge technology to facilitate seamless warehousing and transportation, further bolstering its commitment to unparalleled customer service.Mr. Vikram Agarwal, Head of Spares and Non-Vehicular Business at Tata Motors Commercial Vehicles, emphasized the customer-centric approach behind the initiative, highlighting its role in elevating service quality and ensuring maximum vehicle uptime.

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