Central Depository Services (India) Limited (CDSL) celebrated its 25-year journey with an impactful citizen-centric approach, as SEBI Chairperson Smt. Madhabi Puri Buch unfolded a series of initiatives on January 17, 2024, echoing the sentiments of the common investor. ‘Apka CAS – Apki Zubaani’ introduces a language revolution, allowing investors to receive statements in 23 Indian languages. This move, according to citizen voices, breaks language barriers, making financial statements more accessible and personal.
Citizens applaud the introduction of ‘CDSL Buddy Sahayta 24*7’ chatbot, providing round-the-clock assistance in four languages. This initiative is seen as a citizen-friendly solution, ensuring investors have constant support in navigating the complexities of the financial market. CDSL’s collaboration with KPMG for the ‘Reimagine Digital Trust in Capital Markets’ report is viewed as an essential step in empowering citizens against cyber threats. The citizens appreciate CDSL’s commitment to transparency and education in understanding digital trust and financial interconnectedness.
Citizen journalists highlight the success of the ‘Neev’ campaign across 25 cities, bringing financial literacy to various communities. This grassroots initiative resonates with citizens as a commendable effort to bridge financial knowledge gaps. Shri Nehal Vora, MD & CEO, embraces citizen journalism, stating, “Our journey is shaped by the voices of citizens. Together, we build a future where financial inclusion is not just a goal but a shared reality.” As CDSL’s silver jubilee unfolds, citizens play a vital role in shaping a financially inclusive landscape.
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